You have 72 hours in which you can cancel your order with a full refund.
After 72 hours, the build process takes place and the wood shops will expect payment in full from us, therefore, after 72 hours, should you decide to cancel or return your purchase, your initial deposit is non-refundable.
If you are not 100% satisfied with your furniture purchase you may return it. Due to the fact that each piece of furniture is custom built we are unable to return it to the builder, therefore, if you decide to return your order after the order has been received you will be charged a 25% restocking fee and will be responsible for any shipping and handling charges for shipping the furniture back to us. The restocking fee and return shipment cost is in addition to the loss of your initial deposit.
Your money will be refunded to your credit card once we have received notification that your order has been picked up. You must notify us in writing within 10 days of the receipt of the order.
